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As a hip carrier, I have tried out many - The "Hip Hammock" is recommended to 35 lb. - but is very difficult to use as a child reaches past his mid 20 lb.  The ERGO definitely holds my son in closer and assists in keeping his legs wrapped around my side and the additional strapping takes quite a bit of weight off the upper trapezium and neck.  I did find the ERGO to be a little awkward to hook the straps together to set up as a hip carrier and opted not to use it as a hip carrier initially and preferred the "Hip Hammock"  As my son’s weight increases - the ERGO is a much better option.

Also as a front carrier - I am finding that it is a good option,especially when he is tired and easy to put on.  When he was smaller,he used to hyper-extend his back to look around (hated having the hood part on), but now (16 months old), sits comfortably.

One technical issue - the chest straps.  They should be designed where you can slide them up and down but do not detach.  Somewhere while showing it to people, one of the straps disappeared.  I checked into stores to see if they sold extra straps and one of the stores (Albee Baby - NYC) said they had the same issue and wished they had extra-straps.

I never experienced trying it as an infant carrier, but have received mixed reviews from people that have tried it - primarily if they didn't like using a sling type carrier.  (although two that tried it out - proceeded to buy it for their babies as they are older).

Of all the carriers that I have tried (a lot) - the ERGO comes with my strongest recommendations.  It is indeed the one that I have recommended to patients and when I speak on ways to protect your body when carrying/caring for your baby.  The ERGO is now more accessible in NYC.  The feedback in follow up has been positive - as well as the new colors that are available.  (The solid colors in NY are definitely a big plus).