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about us
Our mission is to offer parents the most thoughtful, highest quality, and most innovative baby carrier and accessories found on the market. It is our pleasure to be educating parents about baby wearing and related topics to improve the way our next generation of babies are introduced into the world. We are committed to customer service, including immediate order response, and friendly support of product use and understanding. Education and consumer response is our priority.We are marketing worldwide and have created a team that efficiently runs our business; each of us is dedicated to reliability and serving with integrity. We are a family owned and operated company located in Maui, Hawaii where we practice the Aloha Spirit.
The ERGO Baby Carrier was initially developed out of a personal need when Karin Frost, our owner and designer, had her son in 2001 and created a carrier for him. With the help and feedback from other parents the ERGO was born. An immediate market response followed with the ensuing development of it's own market based on consumer support and incredible 'word of mouth'. The market is constantly expanding because its niche, attachment parenting, is in its early phases of growth and recognition.
The ERGO Baby Carrier and accessories is many baby carriers, slings, and strollers consolidated into one product line. It saves the consumer money because they only have to buy one baby carrier for the life of their baby wearing years. It is the most comfortable and physically supportive baby carrier on the market. None of our competitors put the majority of the weight of the baby on the parent's hips which is the most important weight bearing part of the body.
More and more parents want to be physically active and productive during the early stages of their child's growth. Wearing their baby supports this need. Research on baby wearing has also observed great benefits to the child. The ERGO holds the baby safely and closely to the parent's body and provides the parent with the desired mobility. It also builds parent's awareness of their child’s needs.
Karin's focus now is Research and Development and she is constantly extending the product line, updating and creating new packaging and offering seasonal promotions to offer more to the customer. She happily stays in touch with our customers by writing and talking to them. Testimonials about the life changing stories parents have experienced in their lives with the ERGO are received several times a week. We value our customers and respond to every inquiry we receive. WE WANT TO HEAR FROM YOU!
Fair Trade Practices of The ERGO Baby Carrier, Inc.
The ERGO Baby Carrier, Inc. is happy to share this information about our factory in China. We want you to know that during our Board Member's regular visits, we are treated like family. Their conviction and commitment to the ERGO is strongly communicated to us in all of our meetings and exchanges. Together we are dedicated to high quality products for our customers. We work as a team and show concern for one another. The factory is made up of fine people individually and collectively and the integrity of what they do is important to them. We are proud of our shared camaraderie.
The factory has high standards that ensure care, honesty, fairness and respect. Workers are paid minimum wage and are paid by the hour from 9 am to 5 pm Monday thru Saturday. There is a lunch break and a one-hour naptime mid day. Benefits are overtime pay, holidays, and bonuses. They are allowed one day off every week. They also receive cash incentives and bonuses during the Spring Festival.
Only workers 18 years old and above are accepted to work in the factory. The total factory work force is 100. Some of the workers come from Northern China. The majority, however, live near the city and neighboring areas. These workers are reimbursed for their transportation expenses and housing assistance is provided for workers who have to rent their lodging. Workers are required to wear protective clothing (uniform/lab-gown/masks) during factory operations. Technicians on a weekly basis check machines and equipment.
Independent Japanese Inspection company reviewing, one by one, every carrier for quality control
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